:root{--navy: #06284b;--gold: #c9a24b;--navy-700: color-mix(in srgb, var(--navy) 80%, #ffffff);--teal: #06484c;--gold-bright: color-mix(in srgb, var(--gold) 86%, #ffffff);--gold-highlight: color-mix(in srgb, var(--gold) 80%, #ffffff);--gold-soft: color-mix(in srgb, var(--gold) 12%, #ffffff);--gold-line: color-mix(in srgb, var(--gold) 32%, #ffffff);--text: #1f2937;--muted: #6b7280;--border: #e5e7eb;--bg: #f6f7f9;--white: #ffffff;--danger: #dc2626;--warning: #b45309;--st-ok: #15803d;--st-ok-bg: #dcfce7;--radius: 10px;--shadow: 0 1px 3px rgba(6, 40, 75, .08), 0 4px 16px rgba(6, 40, 75, .06);--brand-arc: #eef1f5;--brand-gold: var(--gold)}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;color:var(--text);background:var(--bg)}a{color:var(--teal);text-decoration:none}.brand{display:flex;align-items:center;gap:11px}.brand-word{color:var(--brand-gold);font-weight:800;letter-spacing:2.5px;font-size:15px}.brand-role{color:#ffffffd9;font-weight:500;font-style:normal;letter-spacing:.4px}.brand-logo-img{height:34px;max-width:170px;object-fit:contain;display:block}.brand-logo-full{max-height:76px;max-width:280px;object-fit:contain;display:block}.brand-full{display:flex;align-items:center;gap:16px}.brand-full-text{display:flex;flex-direction:column;line-height:1}.bf-word{color:var(--brand-gold);font-weight:800;letter-spacing:4px;font-size:26px}.bf-sub{color:#fff;background:#16171c;text-align:center;letter-spacing:4px;font-size:10px;font-weight:600;padding:4px 0;margin-top:5px;border-radius:2px}.topbar{height:60px;background:var(--navy);display:flex;align-items:center;justify-content:space-between;padding:0 20px;color:#fff;border-bottom:3px solid var(--gold)}.topbar .right{display:flex;align-items:center;gap:14px;font-size:14px}.app-shell{display:flex;min-height:calc(100% - 60px)}.sidebar{width:230px;background:var(--white);border-right:1px solid var(--border);padding:16px 10px;flex-shrink:0}.sidebar a{display:block;padding:10px 14px;border-radius:8px;color:var(--text);font-size:14px;font-weight:600;margin-bottom:4px;border-left:3px solid transparent}.sidebar a.active,.sidebar a:hover{background:var(--gold-soft);color:var(--navy);border-left-color:var(--gold)}.content{flex:1;padding:24px}.card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px}.grid{display:grid;gap:16px}.grid.cols-2{grid-template-columns:repeat(2,1fr)}.grid.cols-3{grid-template-columns:repeat(3,1fr)}.grid.cols-4{grid-template-columns:repeat(4,1fr)}.stat{text-align:left}.stat .n{font-size:30px;font-weight:800;color:var(--navy)}.stat .l{font-size:13px;color:var(--muted);text-transform:uppercase;letter-spacing:.4px}.btn{border:none;border-radius:8px;padding:10px 16px;font-weight:700;cursor:pointer;font-size:14px;color:var(--navy);background:var(--gold)}.btn:hover{background:var(--gold-bright)}.btn.secondary{background:var(--navy);color:#fff}.btn.secondary:hover{background:var(--navy-700)}.btn.warn{background:var(--warning);color:#fff}.btn.danger{background:var(--danger);color:#fff}.btn.ghost{background:transparent;color:var(--navy);border:1px solid var(--border)}.btn.ghost:hover{background:var(--gold-soft);border-color:var(--gold-line)}.btn:disabled{opacity:.5;cursor:not-allowed}.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.3px}.badge.ready{background:var(--st-ok-bg);color:var(--st-ok)}.badge.oncall,.badge.dialing{background:#dbeafe;color:#1d4ed8}.badge.paused{background:#fef3c7;color:#b45309}.badge.wrapup{background:#e7f0f0;color:var(--teal)}.badge.offline{background:#f3f4f6;color:#6b7280}table{width:100%;border-collapse:collapse;font-size:14px}th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--border)}th{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.3px}input,select,textarea{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:8px;font-size:14px;font-family:inherit}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px var(--gold-soft)}label{font-size:13px;font-weight:600;color:var(--muted);display:block;margin-bottom:6px}.field{margin-bottom:14px}h1{font-size:22px;color:var(--navy);margin:0 0 4px}h2{font-size:17px;color:var(--navy);margin:0 0 14px}.page-sub{color:var(--muted);margin:0 0 20px;font-size:14px}.login-wrap{display:grid;place-items:center;min-height:100%;padding:20px}.login-card{width:360px}.login-head{background:var(--navy);color:#fff;padding:22px;border-radius:var(--radius) var(--radius) 0 0;border-bottom:3px solid var(--gold)}